Terms of Service

These Terms of Service ("Terms") govern your use of welaunch.sh (the "Service"). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

What the Service does

welaunch.sh helps software products get named when buyers ask AI engines such as ChatGPT, Perplexity, Gemini, and Google AI. You provide a product URL, and the Service asks AI engines your buyers' questions several times, shows you what they answer and which pages they cite, checks whether AI crawlers can read your site, and builds an AI visibility plan: suggested fixes, replies, directory and review-site listings, and pages to publish. The Service does not publish anything on your behalf. You review everything and choose what, where, and when to publish; where the browser extension fills in a form or post, it does so in your own browser and only submits when you confirm.

Accounts

• You must provide accurate information and keep your login credentials secure.
• You are responsible for all activity that occurs under your account.
• You must be at least 16 years old to use the Service.

Payment

The Service is offered free of charge with a limited scan, and on paid subscriptions: Tracker at $49 per month or $470 billed yearly, and Growth at $99 per month or $950 billed yearly. Subscribers who joined Growth before these plans keep their existing price for as long as the subscription stays active. Subscriptions renew automatically until cancelled, monthly or yearly as chosen. A yearly subscription includes the same monthly credit allowance, granted each month of the year. Payments are processed by our payment provider, Dodo Payments. Prices may change, and we will tell you before a change affects a subscription you already hold.

A paid subscription includes a monthly allowance of credits for autonomous jobs. Additional credits may be bought in packs. We do not bill for exceeding an allowance and we do not charge your card without you choosing to buy: if a credit balance reaches zero, the affected jobs wait for the next monthly reset. Included credits reset each month and do not carry over. Purchased credits do not expire.

The Growth promise

When a Growth subscription that carries the promise starts, we record a baseline from the latest full visibility check. Your product counts as named when it appears in at least half of the runs of one of your questions on one AI engine (2 of 4 on the weekly check). If it is not named on any engine for any of your questions by day 90, each following month is free until it is, up to 3 months. A free month is applied as a credit on the subscription, not as a cash refund, and months already paid are not refunded. On a yearly subscription, each free month moves the next yearly renewal one month later. If the product is already named when the subscription starts, the promise does not apply, and we tell you so. The promise ends if the subscription is cancelled.

Launch plans bought before 7 September 2026

Launch plans bought as a one-time purchase were sold on those terms and remain so. They are not converted to a subscription, nothing further is charged for them, and they stay readable to you for as long as we operate the Service.

Cancelling and refunds

You can cancel a subscription at any time and keep access until the end of the period you have paid for. Everything the Service has written for you stays readable after cancellation.

Your first paid period carries a 24-hour money-back guarantee. Open a ticket at welaunch.sh/support within 24 hours of that first charge and we will refund it in full, no questions asked. After 24 hours, because generation costs are incurred as soon as work runs, paid periods already begun are non-refundable. Credit packs are refundable only where the credits are unused.

Your content and responsibilities

• You retain ownership of the product information you submit and the generated content you receive. You are responsible for reviewing it before use.
• You are solely responsible for what you publish and for complying with the rules, terms, and posting policies of every platform you post to (for example, Reddit, Product Hunt, Hacker News, Quora, directories, and others).
• You may only submit a product URL that you own or are authorized to promote, and you must have the right to the information you provide.
• You may not use the Service for unlawful, deceptive, infringing, or abusive purposes, including spam.

AI-generated output

Generated content is produced by AI and may contain errors, inaccuracies, or material that needs editing. We do not guarantee its accuracy, originality, or fitness for any purpose. Review and edit all output before publishing.

AI engines and results

AI engines and search engines are run by third parties, change without notice, and can answer the same question differently from one run to the next. Our results are samples of their answers at the time we asked, not a guarantee of what any engine will show to anyone else. Apart from the Growth promise described above, which is the only commitment we make about being named, we make no guarantees about AI answers, citations, traffic, rankings, listing approvals, or other results.

Acceptable use

You agree not to misuse the Service, including by attempting to reverse-engineer it, overload or disrupt it, circumvent rate limits or security measures, or use it to generate content that violates third-party rights or applicable law.

Intellectual property

The Service, including its software, design, and branding, is owned by welaunch.sh and protected by applicable laws. These Terms do not grant you any rights to our trademarks or branding.

Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, welaunch.sh will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the 12 months before the event giving rise to the claim.

Termination

We may suspend or terminate your access if you violate these Terms or misuse the Service. You may stop using the Service at any time.

Changes to these Terms

We may update these Terms from time to time. We will update the "Last updated" date above, and continued use of the Service after changes means you accept the updated Terms.

Contact

Questions about these Terms? Email us at hello@welaunch.sh.