The startup launch & growth glossary

Plain-English definitions of the terms founders and indie hackers actually run into when launching and growing a product.

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CAC Payback Period

Metrics

CAC Payback Period is the number of months it takes for the gross margin generated by a new customer to cover the cost of acquiring them.

CAC vs LTV Ratio

Metrics

The CAC vs LTV ratio compares what it costs to acquire a customer against the total revenue that customer generates, revealing whether a business model can scale profitably.

Churn Rate

Metrics

Churn rate is the percentage of customers or revenue a business loses over a specific period, typically measured monthly or annually.

Cohort Retention

Metrics

Cohort retention measures the percentage of users from a specific signup group who remain active at set time intervals after joining.

Cold Email Sequence

Channels

A cold email sequence is a series of scheduled, automated emails sent to prospects who have not opted in, designed to introduce a product and prompt a reply.

Cold Outreach

Channels

Cold outreach is contacting potential customers, partners, or hires with no prior relationship, usually through email, LinkedIn, or DMs, to start a business conversation.

Cold Start Problem

Growth

The cold start problem is the challenge a new product or marketplace faces in attracting enough initial users, content, or supply for it to deliver value before network effects take hold.

Community-Led Growth

Growth

Community-led growth is a strategy in which a brand builds an engaged community that fuels product awareness, feedback, and adoption before or alongside a formal launch.

Customer Acquisition Cost (CAC)

Metrics

Customer Acquisition Cost (CAC) is the average amount a company spends on sales and marketing to acquire one new paying customer.

Customer Lifetime Value (LTV)

Metrics

Customer Lifetime Value (LTV) is the total revenue a business expects to earn from a single customer over the entire span of their relationship.

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Landing Page Conversion Rate

Metrics

Landing page conversion rate is the percentage of visitors who complete a desired action on a page, such as signing up, joining a waitlist, or starting a trial.

Launch Assets

Launch

Launch assets are the complete set of prepared materials, such as screenshots, taglines, GIFs, and copy, that a team needs ready before executing a coordinated product launch.

Launch Cadence

Launch

Launch cadence is the planned rhythm and sequence of announcements, updates, and channel pushes a founder uses to build and sustain attention around a product release.

Launch Day Checklist

Launch

A launch day checklist is the prepared sequence of tasks, assets, and channel posts a founder executes on the day a product goes live to maximize visibility and momentum.

Launch Directory

Channels

A launch directory is a curated website that lists new products and startups to help them gain early visibility, referral traffic, and backlinks.

Launch Directory Submission

Channels

Launch directory submission is the practice of listing a new product on curated startup and tool directories to gain backlinks, referral traffic, and early visibility.

Launch Karma

Channels

Launch Karma is the accumulated trust and credibility a founder earns on a community platform through genuine, non-promotional participation before ever mentioning their own product.

Launch Teaser

Launch

A launch teaser is a short pre-launch video, image, or post that hints at an upcoming product to build curiosity and anticipation before it goes live.

Launch Window

Launch

A launch window is the specific, deliberately chosen time period when a startup makes its public debut to capture maximum attention and momentum.

Lead Magnet

Marketing

A lead magnet is a free resource, such as a template, checklist, or ebook, offered in exchange for a prospect's contact information.

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Payback Period

Metrics

Payback period is the number of months it takes for the gross margin a customer generates to fully repay the cost of acquiring them.

Pirate Metrics (AARRR)

Metrics

Pirate Metrics (AARRR) is a growth framework that segments the customer lifecycle into five stages, Acquisition, Activation, Retention, Referral, and Revenue, so founders can measure what's working and what's broken.

Positioning Statement

Marketing

A positioning statement is an internal, one- to two-sentence articulation of who a product is for, what category it competes in, and why it is uniquely better than the alternatives.

Pre-Launch Landing Page

Launch

A pre-launch landing page is a single web page published before a product ships that pitches the value proposition and collects emails to build an audience ahead of launch day.

Product Hunt Launch

Channels

A Product Hunt Launch is submitting a product to Product Hunt for a 24-hour feature window to earn visibility, upvotes, and early feedback from its maker and early-adopter community.

Product-Led Growth (PLG)

Growth

Product-Led Growth (PLG) is a go-to-market strategy in which the product itself, usually via free trials or freemium plans, drives customer acquisition, conversion, and expansion.

Product-Market Fit (PMF)

Product

Product-market fit is the state where a product satisfies strong, real market demand, shown by organic growth, low churn, and customers pulling the product rather than being pushed toward it.

Product Qualified Lead (PQL)

Marketing

A Product Qualified Lead (PQL) is a user who has reached a meaningful value milestone inside a product, usually through free trial or freemium usage, making them a strong candidate to convert to paying.

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